1: What are the system requirements for PowerShadow Workstation?
A: PowerShadow Workstation supports Windows 2000、Windows 2003 and Windows XP.

2: What is Shadow Mode?
A: Based on the real system, PowerShadow has innovatively cloned a virtual operating system, identical and fully functional as the original, named Shadow Mode. Everything you do in Shadow Mode is virtual. Therefore, when virus and malicious software attacks, it does not attack your real system, but the clone of the operating system.

3: What is Normal Mode?
A: Normal Mode is a name of the real system that we called to compare with Shadow Mode. After installed and activation, you could enter Normal Mode by un-selecting the” Shadow Mode” option in the start-up menu.

4: What is Single Shadow Mode?
A: Single Shadow Mode is a special mode that only intends to protect Windows Operating System. In Single Shadow Mode, a virtual image of the operating system partition is created, fully functional as the original; but non system partition would run normally. Single Shadow Mode has a new combination of security and convenience, not only secures the safety of Windows Operating System, but also ensures that new documents are saved to non-system partition easily.
Single Shadow Mode features a way of folder saving called Folder Relocation. For example, desktop/my document/ favorites/Outlook that are originally saved in system partition by default, can now be re-located in non-system partition. This design goal has made it possible to provide users with a much safer platform without actually changing user’s habits.

5: What is Full Shadow Mode?
A: In contrast with single shadow mode, full shadow mode would generate shadow for all local hard disks. Any changes in all local disks will disappear when quit full shadow mode. To avoid data loss, please save the useful files that you produced in full shadow mode to peripheral such as flash disk or mobile disk.

6: I cannot change the options under Shadow Mode, why?
A: Any changes you made in Shadow Mode will remain unchanged after exist. Please set the changes in Normal Mode.

7:How can I save data in Full Shadow Mode?
A: Data could be saved to Mobile disk or partitions are not protected by PowerShadow.

8. What are your software compatibilities?
A: Programs that run in Normal Mode will do the same in Shadow Mode.

9. How do I uninstall PowerShadow?
A: Click Start ->Programs->PowerShadow->Uninstall PowerShadow.

10: I am not technically savvy. Can I still use PowerShadow?
A: Absolutely. We have designed PowerShadow to be used by anyone, regardless of their computer knowledge. It will surprise you with how easy it is to use.

11. What are the main features of PowerShadow Workstation?
PowerShadow Workstation is designed to protect your system and privacy; prevent unknown and future virus. In addition, it’s also anti-spyware and an excellent test platform of all new softwares. PowerShadow increases you system speed and promises high system security.

12. How to order PowerShadow ?
We use Share it, a service of Digital River (NASTAQ: DRIV ), which is highly-respected registration company to process your order. Their system is both fast and secure. We accept US Dollar, Euro, Pound Sterling, Australian Dollar, Canadian Dollar and payment by Credit Cards (Visa, MasterCard, American Express, Discover, Eurocard, MasterMoney ), Wire Transfer, Fax Order and Check/Money Order. Purchase includes lifetime upgrades and technical support via email. You will receive an e-mail with payment verification and a Registration Code(license code). Enter the Registration Code into the program to complete the Registration process. If you do not receive a Registration Code, please contact us at register@ensurebit.com

13. How long I will get my registration code after I place the order?
Once your order is accepted, your registration code will be sent to you within 24 hours (usually immediately! ) It’s a pretty painless process. Please note that a delay could mean that the e-mail address given in your order form is invalid (due to misspelling, etc.).

14. Lost Registration Info Policy?
If you are a registered user, and for whatever reason, you do not receive an email with a registration code within a reasonable amount of time (24 hours for credit card payments or two weeks for other payments), please send an e-mail to register@powershadow.com. Once we receive the request, we'll resend your registration code to you as soon as possible! (Please include your Order# and as much order information as possible, as it will be easier to locate your order in the database.)

15. Is your order site secure? Is my Credit Card info safe on this site?
Your payments, whether made through Credit Card, Cash or Check are handled by a trusted third-party e-commerce solution called ShareIT, Inc. They have been selling shareware for over 10 years and have taken orders of literally millions of customers worldwide. You can checkout their website and privacy policy.

16. Can I buy an academic license? Or a site license?
Yes. We offer special discount licenses for all types of organizations and academic institutions, please email us.

17: Providing that one day I have to change my hard disk from 40GB to 200GB, upon installation of Windows platform and software including the PowerShadow. Can I still input the same registered code of PowerShadow software and make it function again?
Yes, you can. Your register code is valid whenever re-installation is needed. Or if you happened to forget/ lose your register code after purchase, you could always use e-mail account that you had previously registered when buying PowerShadow to inform us, and you will get your personal register code afterward through e-mail.